Website Terms & Policies

Welcome to our website. By using this site, you agree to the following terms. These terms apply to all users and visitors of the Rose Cottage and Poets Rest websites.

About Us

This website is operated by the owners of Rose Cottage and Poets Rest, two privately run holiday properties based in the United Kingdom.

All information provided is for general purposes and may be updated at any time without notice. By using this site, you acknowledge and agree to these terms.

Website Use

  • You agree to use this site only for lawful purposes.

  • You may not misuse or attempt to gain unauthorised access to the website or its data.

  • All content, including text, images, branding, and layout, is the intellectual property of the site owners and may not be copied or reused without permission.

Bookings

  • Bookings made via Airbnb are subject to Airbnb’s own terms and policies.

  • Any direct bookings, if offered, will be managed privately and terms can be found here.

  • We reserve the right to refuse a booking at our discretion.

Privacy Policy

We value your privacy and aim to be fully transparent about how we collect, use, and protect your data.

What We Collect

When you use our website or contact us directly, we may collect:

  • Your name and email address (when you submit a contact form)

  • Booking-related information (dates, preferences, special requests)

  • IP address and basic browsing data (via cookies)

How We Use Your Data

We use your information to:

  • Respond to enquiries

  • Manage bookings

  • Improve our website experience

  • Keep internal records (e.g. for tax or insurance purposes)

We will never sell or share your data with third parties unless required by law or with your consent.

Your Rights (Under GDPR)

You have the right to:

  • Request a copy of any data we hold about you

  • Ask us to correct or delete your data

  • Withdraw your consent at any time

To request this, simply email us via the contact page.

Cookies Policy

Our website uses cookies to improve your experience.

What Are Cookies?

Cookies are small text files that help websites work more efficiently and provide useful info (like recognising returning visitors).

Why We Use Cookies

  • To understand how people use our site (analytics)

  • To improve speed and usability

  • To remember preferences where applicable

You can choose to accept or decline cookies when you visit our site. Most browsers allow you to disable cookies completely if you prefer.

Changes to This Policy

We may update these Terms & Policies occasionally to reflect legal, technical, or business changes. Any updates will be posted here, and continued use of the site implies acceptance.

For any questions, please contact us via the Contact page.